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Accelerating Retail Growth with AI-Driven Personalization and Connected Experiences

Cold Sun Enterprise partners with retailers to unlock faster customer acquisition, boost loyalty, and drive sustained growth. By unifying real-time data across marketing, commerce, and customer service, we empower retailers to create personalized, seamless experiences at scale. Powered by Agentforce and Salesforce’s AI-driven CRM platform, we help retail businesses engage customers, optimize sales, and deliver exceptional service across all touchpoints.

Measurable Impact in Retail

93% achieved positive ROI

Retailers see substantial revenue growth by leveraging Salesforce’s integrated, data-driven platform.

37% increase in online revenue

Maximize online sales performance with personalized customer engagement and smarter marketing automation.

27 minutes saved per service case

Enhance customer service efficiency and reduce case resolution time with AI-powered tools.

Our promise in practice

We don't believe in one-size-fits-all solutions. Every collaboration starts with listening, analyzing, and truly understanding the situation. From that foundation, we build solutions that work – not only today, but also tomorrow.

Whether it's about digital efficiency, smart service, or human-centered change: we deliver results you can rely on.

+150

Projects successfully delivered across various sectors

100%

Focus on growth and results. From strategy to execution: we work with clarity, purpose, and scalability.

<10

Days on average until the first visible impact

Why organizations choose our approach

In a complex digital landscape, we bring clarity, speed, and lasting impact. Clients turn to us to solve critical CRM, Field Service, and operational challenges quickly, effectively, and without compromise. We deliver smart, scalable Salesforce solutions that work today and evolve with your business. Our hands-on approach ensures transparency, accountability, and results that stick. Most clients come through referrals and stay with us because we don’t just deliver. We partner, adapt, and help you lead with confidence.

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strategy
Strategic Execution, Real ROI
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Built to Scale, Tailored to Win
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Fast Decisions, Clear Outcomes
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Long-Term Value, Zero Waste

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Discover what we can do for your organization.

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